Warranties and Add-Ons FAQs

At Enterprise Car Sales, many of our cars come with a manufacturer’s warranty, which means that the manufacturer may replace and/or fix any parts on the car that have broken down or are fundamentally faulty within the specific period. The exact repairs a warranty covers will depend on factors like your level of coverage and manufacturer.

Every vehicle purchased from Enterprise Car Sales comes with:

• 12-Month/12,000 Mile limited powertrain warranty, which comes with every car purchase, covers your car for 12 months or 12,000 miles, whichever comes first.
• 7-Day Buyback, which means if you change your mind for any reason, we’ll buy your vehicle back within seven days or 1,000 miles —no questions asked.
• 12 Months of Unlimited Mileage Roadside Assistance, which means if you lose a key, get a flat tire or run out of gas, we can help you get back on the road quickly.

OPTIONAL PROTECTION PRODUCTS

Enterprise Car Sales offers optional vehicle service contracts, which can help cover costs associated with certain repairs or replacements after your manufacturer's warranty expires and can supplement the manufacturer’s warranty while it is still active. We offer the following optional service contracts:

• eMRP (Enterprise Mechanical Repair Protection), which can help you save money on unexpected repairs and keep your car running smoothly. It can also supplement the manufacturer’s warranty.
• Tire & Wheel, which can help cover the repair and replacement of tires and wheels due to road hazards like nails, glass, potholes, rocks or tree limbs.
• Windshield, which makes it easy to get your windshield repaired or replaced.
• GAP, which covers the difference between what your insurance pays and what you may owe in the event your car is totaled. In some states, GAP may also cover up to a $1,000 deductible.
• LoJack, which uses radio frequency technology to help law enforcement locate and return stolen vehicles, often in less than 24 hours. An optional Early Warning (EW) that alerts you when your vehicle has been moved without authorization is available for an additional fee.

While you shop for a car, we’ll notify you of the balance of the warranty. You can also contact an Enterprise Car Sales dealership to get the balance of your warranty. 

Guaranteed Asset Protection (GAP) can help cover you if your car is totaled or stolen by paying the difference between its value and the balance still owed.

Enterprise GAP will cover the difference between what your insurance pays and what you still owe if your car is totaled. In some states, GAP may also cover up to a $1,000 deductible.

The Enterprise Tire & Wheel 5-Year Protection Plan covers repair or replacement of tires and wheels due to covered road hazards such as nails, glass, potholes, rocks, tree limbs and other objects not normally found on roadways. The Tire and Wheel Protection Plan also includes 24-hour roadside assistance benefits for towing and wrecker service and flat tire change up to $100 per occurrence. There are no deductibles with this plan and no limits on occurrences or mileage, which means you won’t have any incremental out-of-pocket expenses for covered tire or wheel repairs. Exclusions and limitations apply. See the Tire & Wheel Protection Plan service contract for complete details.

The eMRP (Enterprise Mechanical Repair Protection) is designed especially for used vehicles and can help you save money on unexpected repairs once your manufacturer’s warranty expires. It covers many components in your vehicle that may require repairs due to a covered mechanical breakdown. It can also supplement the manufacturer’s warranty. Your eMRP contract includes benefits like:

1. Extensive mechanical breakdown coverage
2. Trip interruption reimbursement: up to $150 per day/ 5 day maximum due to a covered repair
3. Substitute Transportation reimbursement while your car is in the shop for covered repairs.
4. 24-hour roadside assistance up to $100 per occurrence for:
   • Towing and wrecker service (remove numbers 5-9 and indent with bullets)
   • Flat tire change
   • Emergency gas delivery
   • Battery jump
   • Key lockout service

Items that are excluded, like normal wear and tear, will continue to be your responsibility. Additional exclusions and limitations apply. See the eMRP service contract for complete details.

The Enterprise Windshield Protection Plan makes it easy to get your windshield repaired or replaced due to covered damage. The plan covers cracks or chips smaller than 6 inches, has no deductible and is transferable (for a fee) if you sell your vehicle. Plus, you can cancel at any time. Exclusions and limitations apply. See the Windshield Protection Plan service contract for complete details.

LoJack is an optional stolen vehicle recovery system that uses radio frequency technology to help law enforcement locate and return stolen vehicles, often within 24 hours.

When you report your car stolen, law enforcement sends a signal to the LoJack unit in your car, helping them track and recover your vehicle.

A LoJack device is hidden in your vehicle by a certified Lojack technician. The location varies from vehicle to vehicle.

A LoJack unit is installed after you purchase the vehicle. It can be installed by a certified LoJack technician at the dealership, at your home or at your place of work – whatever is most convenient for you.

You can call your local dealership for information about your vehicle’s history with a LoJack device.

A LoJack is an optional product that you may add to your vehicle purchase. The one-time cost for LoJack is $795 regardless of the make and model of your vehicle. A LoJack System with Early Warning, which notifies you if your car is moved without your Key Pass present, has a one-time cost of $1,095. Additional state taxes may apply.