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Warranties and Add-Ons FAQs

Better understand what a car warranty is, and what additional coverage options might be available with a used car purchase from Enterprise Car Sales.

lojack

At Enterprise Car Sales, many of our cars come with a manufacturer’s warranty, which means that the manufacturer may replace and/or fix any parts on the car that have broken down or are fundamentally faulty within the specific period. The exact repairs a warranty covers will depend on factors like your level of coverage and manufacturer.  

Every vehicle purchased from Enterprise Car Sales comes with:  

  • 12-Month/12,000 Mile Limited Powertrain Warranty, which comes with every car purchase, covers your car for 12 months or 12,000 miles, whichever comes first.  
  • 7-Day Buyback, which means if you change your mind for any reason, we’ll buy your vehicle back within seven days or 1,000 miles —no questions asked.  
  • 12 Months of Unlimited Mileage Roadside Assistance, which means if you lose a key, get a flat tire or run out of gas, we can help you get back on the road quickly. 

 

OPTIONAL PROTECTION PRODUCTS 

Enterprise Car Sales offers optional vehicle service contracts, which can help cover costs associated with certain repairs or replacements after your manufacturer’s warranty expires and can supplement the manufacturer’s warranty while it is still active. We offer the following optional service contracts:  

While you shop for a car, we’ll notify you of the balance of the warranty. You can also contact an Enterprise Car Sales dealership to get the balance of your warranty. 

Guaranteed Asset Protection (GAP) can help cover you if your car is totaled or stolen by paying the difference between its value and the balance still owed.

Enterprise GAP will cover the difference between what your insurance pays and what you still owe if your car is totaled. In some states, GAP may also cover up to a $1,000 deductible. 

The eMRP (Enterprise Mechanical Repair Protection) is designed especially for used vehicles and can help you save money on unexpected repairs once your manufacturer’s warranty expires. It covers many components in your vehicle that may require repairs due to a mechanical breakdown. It can also supplement the manufacturer’s warranty. Your eMRP contract includes benefits like:  

  1. Extensive mechanical breakdown coverage 
  2. Trip interruption reimbursement 
  3. Reimbursement for substitute transportation  
  4. 24-hour roadside assistance including: 
  5. Towing and wrecker service 
  6. Flat tire change 
  7. Emergency gas delivery 
  8. Battery jump  
  9. Key lockout service 

Items that are excluded, like normal wear and tear, will continue to be your responsibility. 

The Enterprise Tire & Wheel 5-Year Protection Plan covers repair or replacement of tires and wheels due to road hazards such as nails, glass, potholes, rocks, tree limbs and other objects not normally found on roadways – with no out-of-pocket expenses. Your Tire & Wheel Protection Plan also includes extensive tire and wheel breakdown coverage and 24-hour roadside assistance, including towing and wrecker services and flat tire changes. There are no deductibles with this plan and no limits on occurrences or mileage, which means you won’t have any incremental out-of-pocket expenses for covered tire or wheel repairs.  

The Enterprise Windshield Protection Plan makes it easy to get your windshield repaired or replaced when it is damaged unexpectedly. The plan has no deductible and is fully transferable if you sell your vehicle. Plus, you can cancel at any time.

LoJack is an optional stolen vehicle recovery system that uses radio frequency technology to help law enforcement locate and return stolen vehicles, often within 24 hours.  

When you report your car stolen, law enforcement sends a signal to the Lojack unit in your car, helping them track and recover your vehicle.

Lojack device is hidden in your vehicle by a certified Lojack technician. The location varies from vehicle to vehicle. 

Lojack unit is installed after you purchase the vehicle. It can be installed by a certified LoJack technician at the dealership, at your home or at your place of work – whatever is most convenient for you.

You can call your local dealership for information about your vehicle’s history with a Lojack device.

A Lojack is an optional product that you may add to your vehicle purchase. The one-time cost for LoJack is $795 regardless of the make and model of your vehicle. A LoJack System with Early Warning, which notifies you if your car is moved without your Key Pass present, has a one-time cost of $1,095. Additional state taxes may apply.

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Terms & Conditions

1 Price includes all costs to be paid by a consumer, except for licensing costs, registration fees, and taxes; also not included are title registration, tag, governmental fees, electronic filing charges (excluding CO), any emissions testing and/or state inspection fees, transfer fee, and any finance charges (if applicable). Price does not include processing, administrative, dealer conveyance fee, closing, dealer and handling, or similar fees of $199 or less, except in the following states where the advertised price is inclusive of this fee: CO, FL, GA, KY, MA, NE, NJ, NY, SC, and TN. In WA state, a documentary service fee in an amount up to $150 may be added to the purchase price or capitalized cost. Vehicles subject to prior sale. We make every effort to provide accurate information including but not limited to price, miles and vehicle options, but please verify with your local Enterprise Car Sales location before purchasing. Current mileage may vary due to test drives and vehicle relocation. Used vehicles were previously part of Enterprise short-term rental and/or lease fleet or purchased by Enterprise from other sources including auto auctions, with previous use possibly short-term rental, lease or other.
2 EPA fuel economy ratings are provided by the vehicle manufacturer and may vary with vehicle use, condition and driving habits.
3 Payment based on amount financed for month term APR chosen when customer estimated payment using the site calculator. These calculators are for educational purposes only. Calculator results do not include tax, title, tags, governmental fees, and emissions testing charges. Calculator results does not include processing, administrative, closing, dealer and handling, or similar fees of $199 or less, except in the following states where the advertised price is inclusive of this fee: CO, FL, GA, KY, MA, NE, NJ, NY, SC, and TN. Terms do not necessarily represent actual available credit terms. We do not guarantee the accuracy of the credit figures, or their applicability to your circumstances. We encourage you to seek advice from qualified financial service professionals regarding all your personal finance needs. We encourage you to seek advice from qualified financial service professionals regarding all your personal finance needs.
4 Copyright © 2021 by Kelley Blue Book Co., Inc. All Rights Reserved. Blue Book is a trademark of Kelley Blue Book Co., Inc. The specific information required to determine the value for each used vehicle is supplied by the dealer (or by a third party on behalf of the dealer). used Vehicle valuations are approximations and vary by vehicle, region, mileage, condition and vehicle options. Kelley Blue Book assumes no responsibility for errors or omissions.
Enterprise Car Sales

Terms & Conditions

1 Price includes all costs to be paid by a consumer, except for licensing costs, registration fees, and taxes; also not included are title registration, tag, governmental fees, electronic filing charges (excluding CO), any emissions testing and/or state inspection fees, transfer fee, and any finance charges (if applicable). Price does not include processing, administrative, dealer conveyance fee, closing, dealer and handling, or similar fees of $199 or less, except in the following states where the advertised price is inclusive of this fee: CO, FL, GA, KY, MA, NE, NJ, NY, SC, and TN. In WA state, a documentary service fee in an amount up to $150 may be added to the purchase price or capitalized cost. Vehicles subject to prior sale. We make every effort to provide accurate information including but not limited to price, miles and vehicle options, but please verify with your local Enterprise Car Sales location before purchasing. Current mileage may vary due to test drives and vehicle relocation. Used vehicles were previously part of Enterprise short-term rental and/or lease fleet or purchased by Enterprise from other sources including auto auctions, with previous use possibly short-term rental, lease or other.
2 EPA fuel economy ratings are provided by the vehicle manufacturer and may vary with vehicle use, condition and driving habits.
3 Payment based on amount financed for month term APR chosen when customer estimated payment using the site calculator. These calculators are for educational purposes only. Calculator results do not include tax, title, tags, governmental fees, and emissions testing charges. Calculator results does not include processing, administrative, closing, dealer and handling, or similar fees of $199 or less, except in the following states where the advertised price is inclusive of this fee: CO, FL, GA, KY, MA, NE, NJ, NY, SC, and TN. Terms do not necessarily represent actual available credit terms. We do not guarantee the accuracy of the credit figures, or their applicability to your circumstances. We encourage you to seek advice from qualified financial service professionals regarding all your personal finance needs.
Enterprise Car Sales

Terms & Conditions

Limited Powertrain Warranty: Limited warranty begins on vehicle purchase date and extends for 12 months or 12,000 miles, whichever comes first. Restrictions apply. For details, see an Enterprise Car Sales Manager or call 1-888-227-7253.7-Day Buyback: For a period of 7 days after the date of purchase or 1,000 miles beyond the odometer reading at purchase, whichever comes first, the vehicle may be returned for the exact price originally paid minus a $200 restocking fee, (as allowed by law).Roadside Assistance: Enterprise 12-Month Unlimited Mileage Roadside Assistance Package is provided by the American Automobile Association (AAA) & its affiliated clubs in the U.S. & Canada. Some limitations & restrictions apply.eMRP (Enterprise Mechanical Repair Protection): Vehicle service contracts are available up to 60 months/84,000 miles. Total contract coverage cannot exceed 125,000 miles. Contact a Sales Consultant for a copy of service contract for complete details, including benefit limitations, exclusions and provider information. Certain conditions and components are excluded, such as inadequate maintenance, corrosion and parts designed for limited life such as bulbs, filters and brake pads. Enterprise Mechanical Repair Protection Plan vehicle service contracts are administered by a third party.Tire & Wheel: Contact a Sales Consultant for a copy of the service contract for complete details, including benefit limitations, exclusions and provider information. Certain conditions are excluded such as pre-existing damage, damage to tires with less than 3/32″ tread depth at any point on the tire, carbon fiber wheels and cosmetic damage. Enterprise Tire and Wheel 5-Year Protection Plan contracts are administered by a third party.Windshield: Windshield service contracts are administered by a third party and not available in all states. Certain conditions are excluded, such as damage caused by hail, collision, or damage that existed prior the purchase of the agreement. Duplicate coverage in some states due to state law requiring zero deductible windshield repair/replacement. Replacement not available in all states. Contact a Sales Consultant for a copy of the service contract for complete details including benefit limitations, exclusions and provider information.GAP: The purchase of GAP is optional. All transactions related to optional GAP are governed solely by the provisions of the GAP Waiver. The GAP Addendum may not waive your entire loan balance. Please refer to the Net Payoff definition in your GAP Addendum for specific information including details of amounts not included (e.g. late charges, delinquent payments, deferred payments, etc.). Not all vehicle models may be eligible for coverage. Restrictions apply. Contact a Sales Consultant for more information. GAP contracts are administered by Allstate.  Allstate is a registered trademark of Allstate Insurance Company. or the purchase of the agreement. Duplicate coverage in some states due to state law requiring zero deductible windshield repair/replacement. Replacement not available in all states. Contact a Sales Consultant for a copy of the service contract for complete details including benefit limitations, exclusions and provider information.Lojack: The LoJack System is administered by a third party and is not available in all states. Contact a Sales Consultant for LoJack System details, including benefit limitations, exclusions and provider information. LoJack is a trademark or registered trademark of CalAmp and its subsidiaries in the United States and certain other countries.Guaranteed Asset Protection: GAP contracts are administered by Allstate.
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Enterprise Car Sales - We Transfer Cars

The ZIP code you entered indicated that is your nearest location. We'll be happy to transfer any vehicle from another location to .

Local Transfers

We offer free transfers of any vehicle within the metro area to , your nearest location. To start the transfer process, just give us a call at and an Enterprise representative will assist you. Certain restrictions apply.

Non-Local Transfers

Any vehicle outside the metro area can be transferred to , your nearest location by following this simple transfer process.
  1. Contact , your nearest location at and an Enterprise representative can answer any of your questions about the vehicle and the transfer process.
  2. If after speaking with an Enterprise representative you determine that you would like to transfer this vehicle, a non-refundable transfer fee is required to begin the transfer process.
  3. Bring your transfer payment to , your nearest location. Once transfer fee is paid, the request to transfer the vehicle will be completed. Please note the time it takes to transfer a non-local vehicle varies by distance.