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Our Standard of Care

Everything we do, we do with our Standard of Care. ​

We promise to put you first, with exceptional customer service and vehicles that are maintained to our high-quality standards.

We’re continuously innovating to help move the world forward—including new ways to go the extra mile for you, so you can get on the road with confidence, no matter where life takes you.

To make this promise a reality, our service is guided by the following best practices.

Complete Clean Pledge​

Clean vehicles have always been a priority. With the Complete Clean Pledge®, we elevated our cleaning practices for our vehicles and dealerships so you can feel confident during your buying experience.


Extra Confidence

Our partnership with Clorox® and our employees’ dedication to vehicle cleaning procedures combine to help provide a clean environment in our vehicles. The sanitizing protocols we use after each test drive play a key role in delivering the care our customers expect. A single Clorox Disinfecting Wipe is also made available with each test drive for added peace of mind.
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Low-Touch Transactions​

We want your buying experience to be as easy as possible. So, we’re increasing our efforts to provide high-tech, low-touch digital tools that provide less contact without sacrificing service.

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Exceptional Customer Service​

Great customer service starts with listening. We take the time to understand your needs so you can buy with confidence. This attention to our customers is what has made us a global leader in mobility. Customers come to us—and stay with us—because we always strive to deliver an exceptional and personalized experience. ​

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Vehicle Certification

Buying an Enterprise Certified® used vehicle provides peace of mind. As part of our certification process, each of our vehicles undergoes a rigorous inspection and reconditioning process. ASE-certified technicians complete a thorough check of the body, frame, mechanical system and interior, with any necessary repairs or replacements made prior to the vehicle being offered for sale.